Under Development Features: Talent Bank/Pool, VMS Intigration, Analytics, Social Integration, Reports, API Integration, Resource and Timesheets Management, Company Admin

Systems Administrator (92 views)

GA (Onsite, Locals Only)
September 6, 2022

*****Direct Client Requirement*****

Title                                    : Systems Administrator

Location                             : Atlanta, GA (Onsite, Locals Only)

Rate                                    : DOE /If your experience and skills match call us immediately for submission

Duration                             : 9 Months

Interview Type                  : Web Cam or In Person

Job Type                           : C2C,C2H,W2

Experience                        : 2 Years

Job Description               :

  • Under direct supervision, installs, configures, & supports a local area network, wide area network, internet system, computers, desktops &/or mobile devices. Performs necessary maintenance to support network availability.

System Admin level I Responsibilities and Duties

  • Install and configure hardware and software
  • Respond to tickets in accordance with SLA guidelines
  • Record, track, and document the help desk request problem-solving process including actions taken through to the final resolution
  • Respond in timely manner to requests and issues
  • Repair and replace equipment as needed
  • Provide onsite and remote support to end users
  • Assist in AV setups as needed for meetings
  • Responsible for troubleshooting o365 and submitting tickets to DPH through portal
  • Assist new hire training for basic IT needs.
  • Set up new workstations for users (deploying equipment, checking over account setups).
  • Heavy use of Windows and Mac OS devices
  • Assist network engineers with the installation, configuration and ongoing support of software , computers and applications Installation for various computer applications and programs.
  • Create and update documentation
  • Create documentation for staff for training purposes
  • Resolve Tier 1 support tickets

Minimal Education/Certification Requirements

  • Bachelor’s Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience.
  • A+ and Net+ Certification or equivalent required.
  • Experience using a Ticketing system
  • Experience providing support via remote tools
  • Experience handling Technical Service Tickets
  • Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM,CNA etc.
  • Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business.
  • Ability to interact effectively and professionally, and provide exceptional service, both internally and externally always advanced experience and knowledge of working with the Microsoft 365 Platform, including Azure Active Directory and SharePoint administration
  • Ability to work in Active Directory
  • Understanding of Cisco Meraki

Required / Desired Skills

  • Experience installing and configuring operating systems, networked and local printers, and business applications
    Required 2 Years
  • Working knowledge of user administration and bug fixing in a client-server environment
    Required 2 Years
  • Experience handling Technical Service Tickets
    Required 2 Years
  • Active Directory experience
    Required 2 Years
  • A+ and Net+ Certification or equivalent required.

******Referral Bonus Available: Refer your friends or colleagues, get referral bonus*******




PH: 470-410-8538 EX 115 

Apply here or please send to resumes@sohanit.com  

Follow us on LinkedIn and Twitter for daily active requirements  

LinkedIn: https://www.linkedin.com/company/sohanit-inc/?viewAsMember=true  

Twitter: https://twitter.com/SohanITInc1 

Position Keywords: Active Directory, MS Windows, MacOS, Azure, MS Share Point, Cisco, Meraki, .Net, Microsoft 365 Platform

Pay Rate: DOE /If your experience and skills match call us immediately for submission

Job Duration: 9 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: 2022-4663

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