Under Development Features: Talent Bank/Pool, VMS Intigration, Analytics, Social Integration, Reports, API Integration, Resource and Timesheets Management, Company Admin

Sr. Systems Support Analyst (106 views)

Pittsburgh, PA (Remote)
September 6, 2022

*****Direct Client Requirement*****

Title                                    : Sr. Systems Support Analyst

Location                             : Pittsburgh, PA (Remote)

Rate                                    : DOE /If your experience and skills match call us immediately for submission

Duration                             : 4 Months

Interview Type                  : Skype or Phone

Job Type                           : W2

Experience                        : 10+ Years

Job Description               :

  • Systems Support Analyst with 10+ years of experience within Pharma/Lifesciences and the ability to work on multiple concurrent projects
  • Work across multiple time zones to support USA and Europe
  • Ability to work successfully with cross functional teams
  • Experience with use of MS Office Tools e.g. PowerPoint, VISIO, MS Word, Excel, Outlook, TEAMS
  • 10+ years of Quality Management System (QMS) Experience
  • 10+ years of CSV (Computer System Validation) experience, knowledge of GxP Processes
  • Ability to work within a fast-paced environment
  • Excellent written and oral communication skills, presentation skills, and soft skills
  • Responsible for meeting the software application service level agreements (SLAs)
  • Serves the end-user business community and the governing corporate quality team, to ensure software solutions are well understood and fit for purpose
  • Define and implement QMS Help-desk policies, Implementation Standards, Training Content and methodology
  • Maintains system performance and available up-time by performing system monitoring and analysis; troubleshooting system configuration issues; operating and system management; and escalating application problems to vendor
  • Follows SDLC (Waterfall/Agile). Prepares, coordinates, and manages functional, user acceptance, validation and performance testing via paper based testing or test automation
  • Secures systems by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation
  • Confers with vendors and services; develops, tests, evaluates, and install enhancements and new software
  • Establishes system specifications (functional and technical) by analyzing access, information, and security requirements; designing business unit configurations
  • Lead and coordinate specialized technical teams from business, vendor and various IT groups implementation projects
  • Participates in or leads Incident Management and IT Change Management activities
  • Support Data Migration and Data Integration activities
  • Support resolution of any identified testing/data migration issues
  • Bachelor’s Degree in Computer Science or equivalent combination of education and experience.

Nice to Have

  • TrackWise Digital System experience
  • Salesforce certification is strongly desirable

Primary skill / experience :

  • BSA with background in QMS, CSV and GXP

Secondary skill:

  • implementing QMS help desk, SLA management etc.
  • 10+ years of experience within Pharma/Lifesciences and the ability to work on multiple concurrent projects
  • 10+ years of Quality Management System (QMS) Experience
  • 10+ years of CSV (Computer System Validation) experience, knowledge of GxP

******Referral Bonus Available: Refer your friends or colleagues, get referral bonus******

Thanks 

Carl/Siva 

Carl@sohanit.com/Siva@sohanit.com 

PH: 470-410-5810 EX 113/470-480-2412 EX 103 

Apply here or please send to resumes@sohanit.com 

Follow us on LinkedIn and Twitter for daily active requirements 

LinkedIn: https://www.linkedin.com/company/sohanit-inc/?viewAsMember=true 

Twitter: https://twitter.com/SohanITInc1 

Position Keywords: MS Office, MS PowerPoint, MS Visio, MS Word, MS Excel, MS Outlook, CSV, Trackwise, Salesforce, TEAMS

Pay Rate: DOE /If your experience and skills match call us immediately for submission

Job Duration: 4 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: 2022-4670

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