Under Development Features: Talent Bank/Pool, VMS Intigration, Analytics, Social Integration, Reports, API Integration, Resource and Timesheets Management, Company Admin

Mobility MDM Architect (775 views)

Dallas, TX (Remote)
April 19, 2022

***** Direct Client Requirement*****

Title                                    : Mobility MDM Architect

Location                             : Dallas, TX (Remote)

Rate                                    : DOE /If your experience and skills match call us immediately for submission

Duration                             : 4 Months

Interview Type                  : Skype or Phone

Job Type                            : W2

Experience                        : 6 Years

Job Description               :

Job Description:

  • At least 3yr to 6yr of hands on experience in mobility MDM L2 or L3 team supporting on tools like Airwatch, Intune, XenMobile, MaaS360, GOOD, BES etc.
  • Expert knowledge in troubleshooting all device platforms (iOS and Android, BlackBerry) with multiple applications.
  • Provide Enterprise Mobility Management (EMM) administration support for End Users utilizing the EMM Portal
  • Provide End-User support for technical issues and Escalate to L3 & SDM’s when needed.
  • Meet and manage service agreements with end users through selected ITSM within MDM L3 level agreements.
  • Create or Edit EMM Documentation as needed, such as: Mobile device enrollment guides, Help-Desk FAQs and KB Articles.
  • Create, submit and provide various EMM reports periodically (Monthly or as needed), such as: Device related reports, User related reports and Policies related reports.
  • Support Mobility MDM issues like severity 1 with Server Failure / widespread inability to access server or total loss of functionality & severity 2: Server Problems / Issues affecting some users, involving loss of a specific function
  • Provide support in MEM, MAM, MCM Administration – Mobile Email, Application, Content Management administration & EMM Policy Management
  • Support our mobility customers by utilizing the EMM console for Changes, Enhancements and Reporting
  • Provide MDM technical guidance regarding technology and proposed upgrades to current and future equipment for customers.
  • Knowledge supporting end users using the following Mobile Device Management Products:
  • Supporting mobility MDM customer environments on 24x7x365 basis.
  • Provide technical guidance regarding technology and Mobility MDM proposed upgrades to current and future equipment for customers.
  • Strong customer service skills; interfaces with customers, end users, partners and associates

*****Referral Bonus Available: Refer your friends or colleagues, get referral bonus*******




PH: 470-780-2413 EX – 104

Apply here or please send to resumes@sohanit.com

Follow us on LinkedIn and Twitter for daily active requirements

LinkedIn: https://www.linkedin.com/company/sohanit-inc/?viewAsMember=true

Twitter: https://twitter.com/SohanITInc1

Position Keywords: AirWatch,Citrix Endpoint Management,MaaS360,BES,IOS,Android,Blackberry,Mobility,MDM,Intune

Pay Rate: DOE /If your experience and skills match call us immediately for submission

Job Duration: 4 months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: OOJ - 4521

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