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LAN Support Technician (123 views)

Hartford, CT (On Site, Locals)
May 5, 2022

***** Direct Client Requirement*****

Title                                    : LAN Support Technician

Location                             : Hartford, CT (On Site, Locals)

Rate                                    : DOE /If your experience and skills match call us immediately for submission

Duration                             : 12 Months

Interview Type                  : Skype or Phone

Job Type                           : C2C,C2H,W2

Experience                        : 8 Years

Job Description               :

  • 6-8 yrs exp Full-time professional work experience in maintaining and supporting Local Area Networks (LAN) including: troubleshooting and repair of hardware, computer systems and peripherals, workstation software, and maintaining user accounts. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.) Accredited graduate training in the above area may substitute for the required work experience, with a maximum substitution of one (1) year. Successful completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.) One (1) year of work experience as a Network Engineer-Associate ; LAN Administrator-Associate ; Help Desk Coordinator-Senior ; Systems Administrator-Associate may substitute for all of the required experience.

The ideal candidate will have:

  • Ability to excel in a rapidly changing environment and is service-oriented and proactive in anticipating and resolving desktop support issues in a fast-paced environment while maximizing efficient use of computing resources.
  • Ability to provide feedback and input to the IT department for forecasting and benchmarking desktop computing resources and have excellent communication skills.
  • Experience with various desktop hardware, virtual devices, printers, and peripherals.
  • Experience in various Windows operating system environments (Windows 10, MS Server 2012, 2008, 2016 ) and ability to capture desktop images and utilize diagnostic tools to ensure desktop environments are functioning optimally.
  • Experience with SCCM, MDT, scripting, Active Directory, PowerShell, McAfee, CrowdStrike, and Group Policy.
  • Experience and working knowledge in using and supporting Microsoft productivity software (Word, Excel, Powerpoint, Access, Outlook, O365, Teams, and Sharepoint).
  • Experience in Telecommunications: configuring VoIP phones (including softphones) such as Avaya. Knowledge of cellular devices/services, contacts, and billing.
  • Experience with BMC ticketing system or other ticketing applications.
  • Experience with maintaining hardware inventory and surplus equipment.
  • Experience creating/writing Standard Operating Procedures (SOPs) for IT staff and customers.
  • Additionally, candidates should be familiar with modern host and client-based productivity and collaboration tools such as Slack, Google Docs, GoTo Meeting, Webex, Quick Assist, etc. They should be able to assist end-users with basic connectivity and access, triage emerging support issues, and escalate protocols as required

Qualification

  • Windows 10
  • Communication skills both verbal and written
  • Learning ability
  • Team work
  • Active Directory
  • MicrosoftOffice

*****Referral Bonus Available: Refer your friends or colleagues, get referral bonus*******

Thanks

Paul/Siva

Paul@sohanit.com/Siva@sohanit.com

PH: 470-410-5245 EX  107/470-480-2412 EX 103

Apply here or please send to resumes@sohanit.com

Follow us on LinkedIn and Twitter for daily active requirements

LinkedIn: https://www.linkedin.com/company/sohanit-inc/?viewAsMember=true

Twitter: https://twitter.com/SohanITInc1

Position Keywords: Windows Operating System,MS Windows,MS Server,MS SCCM,Deployment,MS Deployment Toolkit,PowerShell,Productivity,VoIP,Avaya,Webex,BMC,CrowdStrike,Slack

Pay Rate: DOE /If your experience and skills match call us immediately for submission

Job Duration: 12 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: OOJ - 4660

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