IT Help Desk (127 views)

*****Direct Client Requirement*****

Title                                    : IT Help Desk

Location                             : Golden, CO (Hybrid, Locals Only)

Rate                                    : DOE /If your experience and skills match call us immediately for submission

Duration                             : 6 Months

Interview Type                  : Skype or Phone

Job Type                           : C2C,C2H,W2

Experience                        : 4 Years

Job Description               :

• Full-time professional work experience in Business and/or Information Technology. May require an associate’s degree in a related area and at least 3 year or equivalent experience in the field or in a related area. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.) Accredited graduate training in the above area may substitute for the required work experience, with a maximum substitution of two (2) years. Successfully completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.) One (1) year of work experience as a Systems Administrator-Associate and Help Desk Coordinator-Intermediate may substitute for all of the required experience.
• This position has the opportunity to convert to full time after successful completion of the contract.
• The best candidate will also have experience with Service Now or another ticketing system, creating new user accounts, disabling accounts, asset management, equipment ordering and receiving and inventory management.
• This position requires excellent communication skills over the phone, in person, with executives and users who are not versed in IT jargon and technology.

Qualification

• Windows 9x/2000/XP/NT/Vista/7
• Microsoft O365
• Adobe Acrobat
• Communication skills both verbal and written
• Learning ability
• Team work
• Active Directory
• MicrosoftOffice

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