*****Direct Client Requirement*****
Title : Desktop/Network Systems Analyst
Location : Atlanta, GA (On-Site, Locals Only)
Rate : DOE /If your experience and skills match call us immediately for submission
Duration :6 Months
Interview Type : Web Cam or In Person
Job Type : C2C,C2H,W2
Experience : 2 Years
Job Description :
- Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware surplus.
- Provide onsite desktop support for customers located within assigned locations.
- Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
- Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
- Install & support network devices providing business critical service
- Perform end user data back-up and recovery ensuring attention to detail
- Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
- Open/document/track problem tickets escalating to appropriate workgroups when required.
- Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
- Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
Required / Desired Skills
- Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Required - Experience with troubleshooting network connectivity issues in both LAN and WAN environments
Required 2 Years - Experience imaging and deploying laptops
Required 2 Years - Experience providing desktop/laptop computer hardware support
Required 2 Years - Experience supporting Microsoft Outlook email client
Required 2 Years - Experience supporting Microsoft Office 2013 or higher
Required 2 Years - Experience supporting remote workers and troubleshooting VPN and remote technology issues
Required 2 Years - Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
Highly desired 2 Years - A+ Certification or Network+ Certification
Required - Experience with local and network printer troubleshooting and repair
Required 2 Years - Technical support experience in a Windows 10 PC environment
Highly desired 2 Years - Experience supporting Cisco VoIP phones and Jabber client
Highly desired 2 Years - Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s
Required 2 Years - Experience in an Active Directory Domain environment.
Required 2 Years
*******Referral Bonus Available: Refer your friends or colleagues, get referral bonus*******
Position Keywords: LAN, WAN, MS Office, Antivirus, Cisco, MS Outlook, MS BitLocker, Encryption, Network+, Active Directory, Windows 10 PC, Jabber
Pay Rate: DOE /If your experience and skills match call us immediately for submission
Job Duration: 6 Months
% Travel Required: None
Job Posted by: Consulting Services
Job ID: 2022-169