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Business Operations Engineer (107 views)

O'Fallon, MO (Remote, Locals)
June 17, 2022

*****Direct Client Requirement*****

Title                                    : Business Operations Engineer

Location                             : O’Fallon, MO (Remote, Locals)

Rate                                    : DOE /If your experience and skills match call us immediately for submission

Duration                             :24 Months

Interview Type                  : Skype or Phone

Job Type                           : W2

Experience                        : 7 Years

Job Description               :

  • The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Client through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.
  • We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders.
  • Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications.

Responsibilities-

  • Engage in and improve the whole lifecycle of services?from inception and design, through deployment, operation and refinement.
  • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Client in DevOps automation and best practices.
  • Practice sustainable incident response and blameless postmortems.
  • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
  • Work with a global team spread across tech hubs in multiple geographies and time zones
  • Share knowledge and mentor junior resources

Qualifications

  • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
  • Experience with algorithms, data structures, scripting, pipeline management, and software design.
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • Ability to help debug and optimize code and automate routine tasks.
  • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
  • Experience in Java, web services (rest and soap APIs), certificates, Spring framework, load balancing, and application security
  • PEGA experience preferred
  • Experience with tools such as Splunk and Dynatrace
  • Interest in designing, analyzing and troubleshooting large-scale distributed systems.
  • We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
  • Experience with tools such as Splunk and Dynatrace

******Referral Bonus Available: Refer your friends or colleagues, get referral bonus******

Thanks 

Ben 

Ben@sohanit.com 

470-780-2413 EX – 104 

Apply here or please send to resumes@sohanit.com 

Follow us on LinkedIn and Twitter for daily active requirements 

LinkedIn: https://www.linkedin.com/company/sohanit-inc/?viewAsMember=true 

Twitter: https://twitter.com/SohanITInc1 

Position Keywords: DevOps, Java, REST, SOAP, API, Spring, Splunk, Dynatrace

Pay Rate: DOE /If your experience and skills match call us immediately for submission

Job Duration: 24 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: 2022-189

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