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Azure Cloud Support Engineer (981 views)

Dallas, TX
May 18, 2021

***** Direct Client Requirement*****                    

Title                          : Azure Cloud Support Engineer

Location                   : Dallas, TX

Rate                          : DOE /If your experience and skills match call us immediately for submission

Duration                  : 3 Months

Interview Type       : Skype or Phone

Job Type                  : W2

Experience              : 8+ years

Job Description:

The Azure Tier 3 Cloud Support Engineer is primarily focused on operational support and the accompanying deployment processes. The Azure Tier 3 Cloud Support Engineer is responsible for the delivery of high-quality operational services, maintaining and improving the operational state. The ideal candidate is expected to be well rounded in Azure Iaas and Paas he/she must have a strong background in Automation and Azure Kubernetes Services.

Work with various technologies to maintain, deliver and support the operational services. Work in close collaboration with operational staff in other disciples and the staff within and outside other areas of One Platform organization such as, Project Management, Cloud Architect, Security and Product Management, to assure seamless transition of new or modified services or improvement opportunities to production environment. Plays a lead role in operational issues across country borders, while representing the One Platform Operations organization.

  • Be a subject matter expert in related discipline;
  • Be a promoter and Client of global standards;
  • Work with outsource providers and development teams and provide guidance to guarantee overall quality;
  • Serve as the escalation level support for problem analysis and resolution;
  • Be the operations specialist in related discipline;
  • Manage small projects to enhance the environment;
  • Be an escalation point, providing support in an on-call rotation model.;
  • Ensuring that operational services are functioning in accordance with agreed service levels;
  • Leading troubleshooting in the incumbent’s areas of expertise;
  • Ensuring that the infrastructure and operational services adheres to agreed security levels;
  • Identification opportunities for improving One Platform operational services;
  • Create procedures and metrics to measure service effectiveness and identify areas for improvement;
  • Implement security and data integrity solutions meeting the highest enterprise standards;
  • Implement, test and support solutions, Microsoft features and disaster recovery solutions;
  • Technical support with external technical teams and outsourced provider;
  • Seek ways to enhance operations, repeatable tasks and activities, with a focus on automation and opportunities to optimize the cost;
  • Provide feedback to the Development and Automation teams, participate in
  • Azure Kubernetes Service (AKS) – heavy focus
  • Azure DevOps, Json, PowerShell and Automation – heavy focus
  • Azure Iaas Products
  • Azure Paas Products
  • DNS and Networking
  • Azure Monitoring
  • Familiarity with SCCM and SCOM
  • Bachelor degree from an accredited university in in computer science, engineering, or an equivalent experience in the related discipline;
  • A strong background in Microsoft Azure Services ;
  • Any related to Azure services certifications is beneficial;
  • High degree of credibility and acumen in respect of security and data integrity;
  • Excellent communication skills in English, verbally and in writing to all levels of the organization;
  • Must have a strong background in Automation and Azure Kubernetes Services
  • Minimum of five years of recent experience building and supporting Iaas and Paas solutions in a cloud environment
  • Hands-on experience drawing detailed technical diagrams and authoring technical documentation
  • Ability to analyze situations rigorously, logically, and systematically
  • Ability to thrive in a high-pressure business critical operational environment;
  • Ability to work with people from many different cultural backgrounds
  • Able to evaluate information quickly, look beyond the information, gather appropriate facts and evidence and explore potential root causes before a conclusion is made;
  • Able to clearly articulate the importance and expectations regarding support work and results, impact, time effort and timelines to team member, vendors and KPMG management;
  • A pro-active nature and an overall high level of creativity, plus a problem-solving mentality;
  • Proven ability to dynamically prioritize work efforts to meet deadlines and work effectively with minimal supervision in a team environment and to diagnose interrelationships between data center facility, network, server, and application issues;
  • Consult and escalate operational issues and challenges beyond own experience or skillset;
  • Strong communication skills in order to create and share best work processes with teammates;

*****Referral Bonus Available: Refer your friends or colleagues, get referral bonus******



Apply here or Please send to resumes@sohanit.com

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LinkedIn: https://www.linkedin.com/company/sohanit-inc/?viewAsMember=true
Twitter: https://twitter.com/SohanITInc1

Position Keywords: Project Management, Cloud Architect,,Azure DevOps, Json, PowerShell,Azure Kubernetes Service (AKS),Azure Iaas,Azure Paas

Pay Rate: DOE/If your experience and skills match call us immediately for submission

Job Duration: 3 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: OOJ - 3150

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