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Applications Support Java Developer  (193 views)

Atlanta, GA (Remote)
July 8, 2022

***** Direct Client Requirement*****

Title                                    : Applications Support Java Developer      

Location                             : Atlanta, GA (Remote)

Rate                                    : DOE /If your experience and skills match call us immediately for submission

Duration                             : 11 Months

Interview Type                   : Web Cam or In Person

Job Type                            : C2C,C2H,W2

Experience                        : 3 Years

Job Description                :

  • Senior Support Java Developer position. Under broad supervision, provides application and user support on a continuing basis. Troubleshoots and resolves end-user problems. Analyzes, designs, and develops software modifications to meet users’ needs.

Job Summary:

Responsibilities

  • Contribute to the effective and efficient handling of all levels of technical support cases from basic user questions to issues requiring more in-depth technical and problem-solving skills
  • Listen to customer concerns and issues, use appropriate troubleshooting and problem analysis techniques to isolate root cause of problems, and recommend appropriate solutions to the customer to resolve the problem.
  • Independently diagnose and resolve problems related to our applications
  • Research, troubleshoot and resolve escalated customer issues
  • Requires working at a fast pace, across multiple cases while maintaining close attention to detail.
  • Ensure detailed recording of issues in tickets for engineering work.
  • Facilitate communication between customers and other teams in the resolution of issues

Preferred technical skills include:

  • Configuration and support of enterprise software applications
  • Use of ServiceNow Platform a plus
  • Knowledge of Oracle and/or MS SQL Server, including the ability to write SQL queries
  • Knowledge of application servers such as Apache, Tomcat, and BEA WebLogic
  • Knowledge of Windows and Unix server operating systems
  • Knowledge of git code repositories
  • Experience with Eclipse IDE
  • Experience in developing web applications in.NET environment using C# and ASP and ADO with Microsoft Visual Studio .NET (6 months of more) is a plus
  • Experience working with third party vendors (e.g. creating Oracle Support tickets

Requirements:

  • At least 3 years’ experience as a support specialists in large business enterprise of 1,000 people or more
  • Bachelor’s degree in Information technology (software engineering or software development) or other sciences related area, or equivalent work experience.
  • The successful Support Developer is expected to work closely with our customers while making sure that our larger organization is kept abreast of product strengths and weaknesses. The Java Support Specialists is expected to provide guidance to other support team members. This requires a unique blend of technical expertise and customer facing skills.  Our applications are both custom-built in-house products as well as third-party off-the-shelf products with customizations.  Regular application validation is required due to infrastructure or component upgrades and patches.
  • This role requires a high degree of independence, ownership and responsibility for customer success. Support Developer is expected to be highly resourceful at responding to and managing customer issues in a timely manner. Thus the successful candidate must be skilled at developing and maintaining professional relationships with peers as well as colleagues in other departments and geographic locations.

Required / Desired Skills

  • Java/J2EE
    Required 3 Years
  • JavaScript
    Required 3 Years
  • Knowledge of application servers such as Apache, Tomcat, and BEA WebLogic
    Required 3 Years
  • Knowledge of Windows and Unix server operating systems
    Highly desired 1 Years
  • Knowledge of Eclipse IDE
    Required 3 Years
  • Knowledge of git code repositories
    Nice to have 1 Years
  • Oracle / SQL Server databases
    Required 2 Years
  • Technical Support Experience
    Required 3 Years
  • Experience in developing web applications in.NET environment using C# and ASP and ADO with Microsoft Visual Studio .NET
    Nice to have 6 Months

******Referral Bonus Available: Refer your friends or colleagues, get referral bonus*******

Position Keywords: ServiceNow, Oracle, SQL Server, SQL, Apache Tomcat, BEA WebLogic, MS Windows, Eclipse, IDE, .Net, C#, MS ASP, ADO, .NET, MS Visual Studio, Java, J2EE, JavaScript, Database, Unix, Operating Systems, Apache

Pay Rate: DOE /If your experience and skills match call us immediately for submission

Job Duration: 11 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: 2022-284

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