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ServiceNow Project Manager (225 views)

Atlanta, GA/Remote
August 3, 2021

**** Direct Client Requirement*****

Title                                    : ServiceNow Project Manager

Location                             : Atlanta, GA/Remote

Rate                                    : DOE /If your experience and skills match call us immediately for submission

Duration                             : 10 Months

Interview Type                   : Skype or Phone

Job Type                            : C2C, C2H, W2

Experience                        : 5 to 10 Years

Job Description:

As the ServiceNow IT Project Manager you will be responsible for managing the day-to-day operations of all phases of projects related to ServiceNow solutions for a new large internal customer shared service center. You will manage groups of projects, providing a single point of knowledge and control for the aggregate effort.

If you feel that this describes you, keep reading and apply!

Responsibilities:

  • Defines and manages the project: scope, timelines/project plan, resources, deliverables, issues, risks/risk mitigation plans, quality, change control, communication plan, etc.
  • Responsible for managing the day-to-day operations of all phases of the project including hosting, requirements gathering, design, development/configuration, integration, testing, organizational change management & go live.
  • Prepare and deliver presentations, communications, KPI reports and status updates to various audiences including PMO, Steering Committees.
  • Anticipates and manages project risk. Recommends mitigation and corrective actions. Resolves and/or escalates issues in a timely fashion
  • Lead a diverse team of internal resources and implementation resources, proactively manage changes in project scope.
  • Oversee project methodology to ensure the project business needs and benefits are met and that the overall technology solution aligns to functional and technical requirements.
  • Builds and maintains a positive, collaborative relationship across all disciplines, while ensuring that key business drivers are met
  • Directs and coordinates activities of project personnel to ensure project progresses on schedule.

 

Minimum Qualifications:

  • Minimum of 5-10 years of broad-based project experience in complex organizations
  • Minimum of five years of Project Management Experience
  • Previous successful track record with ServiceNow implementation projects.
  • Extensive experience in creating and tracking high quality project plans using project management software including ServiceNow ITBM
  • Strong users experience with ServiceNow ITSM suite of modules (Incident, Major Incident, Problem, Change, Service Catalog, Universal Request, etc.)
  • Knowledgeable of project management standards, processes, procedures, and guidelines using both Agile/Scrum methodologies
  • Understanding of ITILv3 or v4
  • Tier 1 Consulting experience a plus
  • Thorough understanding of application development lifecycle.
  • Certified Project Management Professional (PMP) is preferred
  • Experience working with a large call center or unified shared services center is preferred.

Required / Desired Skills

  • Project Management Experience
    Required 5 Years
  • Experience with ServiceNow ITSM suite of modules (Incident, Major Incident, Problem, Change, Service Catalog, Universal Request, etc.)Required 5 Years
  • Extensive experience in creating and tracking high quality project plans using project management software including ServiceNow ITBM
    Required 5 Years
  • Understanding of ITILv3 or v4
    Required 5 Years
  • Certified Project Management Professional (PMP) is preferred
    Highly desired

*****Referral Bonus Available: Refer your friends or colleagues, get referral bonus*******

Thanks

Anil/Siva

Anil@SohanIT.com/Siva@sohanit.com

Ph : 470-480-2407 Ex 101 / 470-480-2412 EX 103

Apply here or please send to resumes@sohanit.com

Follow us on LinkedIn and Twitter for daily active requirements

LinkedIn: https://www.linkedin.com/company/sohanit-inc/?viewAsMember=true

Twitter: https://twitter.com/SohanITInc1

Position Keywords: Project Management,ServiceNow ITBM,Certified Project Management Professional,Agile/Scrum

Pay Rate: DOE /If your experience and skills match call us immediately for submission

Job Duration: 10 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: OOJ - 3440

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