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Network Support Admin with Powershell, SCCM (523 views)

Dover, DE
January 21, 2021

***** Direct Client Requirement*****                    

Title                          : Network Support Admin with Powershell, SCCM

Location                   : Dover, DE

Rate                          : DOE /If your experience and skills match call us immediately for submission

Duration                   : 6 Months

Interview Type        : Skype only

Work Status             : Successful applicants must be legally authorized to work in the U.S

Job Type                   : C2C,C2H,W2

Experience               : 5 years

Prefer W2                : U S C/ G C /H1B Transfer/OPT/CPT/H4 EAD and other US work authorization are accepted

Entering Request and Incident Tickets in Service Now ticketing system

  • Troubleshooting Second Level Support Tickets assigned to your group through Service Now
  • Creating and updating Knowledge Base articles
  • Providing excellent Customer Service for All Customers.
  • Recording and reporting time spend with customers
  • Troubleshooting network connectivity from the switch for Phones, Computers, and Printers.
  • Assist Network Engineering Team with Troubleshooting of switches and phones.
  • Provide Support for: IOS, Android, Windows OS, and Mac OS devices.
  • Knowledge of GPO, DHCP, and Active Directory.
  • Experience Troubleshooting Printers, Scanners, and Copiers.
  • Knowledge of MDT, KACE, SCCM and PowerShell preferred but not required.

The interview will be by webcam, but the work for this position is on site 100%

Required / Desired Skills                                             

  • Prior experience troubleshoot Hardware issues of Laptops and PCs in a deskside capacity
    Required             3              Years
  • Prior experience troubleshooting software issues of Windows OS/MacOS, IOS/Android
    Required             3              Years
  • Great Customer Service experience
    Required                           
  • Attention to Detail and great documentation skills for tickets and knowledgebase articles.
    Required                           
  • Able and willing to work on site 100%
    Required                           
  • Prior experience writing Powershell Scripts to automate task in AD, Exchange, MS deployment toolkits, and software deployment automation.
    Highly desired   2              Years
  • Prior experience automating software deployments in SCC, Microsoft Deployment Toolkit, or other similar deployment/management tools,
    Highly desired   2              Years

*****Referral Bonus Available: Refer your friends or colleagues, get referral bonus******

Thanks

Vinay/Siva
Vinayp@Sohanit.com/Siva@sohanit.com
PH:402-241-9613/402-241-9606
Apply here or Please send to resumes@sohanit.com

Follow us on LinkedIn and Twitter for daily active requirements

LinkedIn: https://www.linkedin.com/company/sohanit-inc/?viewAsMember=true
Twitter: https://twitter.com/SohanITInc1

Position Keywords: SCC, Microsoft Deployment Toolkit,,Windows OS/MacOS, IOS/Android

Pay Rate: DOE/If your experience and skills match call us immediately for submission

Job Duration: 6 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: OOJ - 2718

Work Authorization: Successful applicants must be legally authorized to work in the U.S

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