Help Desk Support (126 views)

***** Direct Client Requirement*****                    

Title                          : Help Desk Support

Location                   : Kennesaw, GA

Rate                          : DOE /If your experience and skills match call us immediately for submission

Duration                  : 9 Months

Interview Type       : Skype or In Person

Work Status           : Successful applicants must be legally authorized to work in the U.S

Job Type                  : C2C,C2H, W2

Experience              : 5 years

Prefer W2               : U S C/ G C /H1B Transfer/OPT/CPT/H4 EAD and other US work authorization are accepted

Job Description:

On-Site Work

Responsibilities

1. Performs standard administrative duties in support of the assigned department, division, unit and/or location as it pertains to IT life-cycle replacement (LCR) and IT equipment office room moves.
2. Serves as an administrative resource for all faculty, staff and guests visiting assigned department, division, unit and/or location and provides assistance as needed
3. Creates, prepares and proofreads emails, memos, correspondence, reports, and other documents or communications as requested as it pertains to IT life-cycle replacement (LCR) and IT equipment office room moves.
4. Assists with coordinating and scheduling IT life-cycle replacement (LCR) and IT equipment office room moves.
5. Assists with records management including filing, correspondence, analyzing data, tracking and archiving files as it pertains to IT life-cycle replacement (LCR) and IT equipment office room moves.

Required Qualifications

Educational Requirements

• High School diploma or equivalent
• Required Experience
• Three (3) years of related administrative, office or clerical experience

Preferred Qualifications

• Additional Preferred Qualifications
• Experience providing administrative support for large teams; Previous experience in higher education
• Preferred Educational Qualifications
• Undergraduate Degree

Required / Desired Skills             

• Able to utilize standard office equipment and multi-line telephone system                Required
• Able to deal with multiple tasks or projects at one time meeting assigned deadline   Required
• Excellent interpersonal skills, initiative, teamwork, problem solving, independent judgment, organization, and communication (verbal and written) Required
• Excellent time management, project management and presentation skills Required
• Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, ServiceNow, etc.) Required
• Strong attention to detail and follow up skills                             Required
• Strong customer service skills and phone and e-mail etiquette  Required

*****Referral Bonus Available: Refer your friends or colleagues, get referral bonus******

Thanks

Anil/Siva
Anil@Sohanit.com/Siva@sohanit.com
PH:402-241-9615/402-241-9606
Apply here or Please send to resumes@sohanit.com

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