***** Direct Client Requirement*****
Title : IT Help Desk Coordinator
Location : Golden, CO
Rate : DOE /If your experience and skills match call us immediately for submission
Duration : 6+ Months
Interview Type : In Person or Skype
Work Status : Successful applicants must be legally authorized to work in the U.S.
Job Type : C2C,C2H, W2
Experience : 5+ YEARS
Prefer W2 : U S C/ G C /H1B Transfer/OPT/CPT/H4 EAD and other US work authorization are accepted
Full-time professional work experience in Business and/or Information Technology. May require an associate’s degree in a related area and at least 3 year or equivalent experience in the field or in a related area. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.) Accredited graduate training in the above area may substitute for the required work experience, with a maximum substitution of two (2) years. Successfully completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.) One (1) year of work experience as a Systems Administrator-Associate and Help Desk Coordinator-Intermediate may substitute for all of the required experience.
The right candidate will have experience working in a fast paced environment providing technical support via the phone, email and remote connection to the user’s device. This position requires patience and excellent verbal communications skills in an environment where the user’s first priority is serving the citizens of Jefferson County.
The best candidate will come with experience in providing support over the phone for Microsoft products such as O365, Outlook, Excel, SharePoint, Word, etc. Teams would be a plus. Cyber security awareness is mandatory. A candidate with experience in a virtual environment is necessary and VMWare Horizon is a plus.
This position may require the candidate to be on-site two days a week with precautions in place for COVID-19. If the candidate is unwilling to report on-site, please do not submit them. All other hours will be working from home with county provided equipment.
Candidate must live local and be available for a WebEx and possible in person interview.
Qualification Competency Experience
A+ Novice 1-2 yrs
Active Directory Proficient 1-2 yrs
Adobe Acrobat Novice 1-2 yrs
Customer Service – Phone Proficient 2-3 yrs
JD Edwards EnterpriseOne (ERP) Novice 1-2 yrs
Mac OS Novice
MicrosoftOffice Proficient 3-4 yrs
Team work Advanced 3-4 yrs
VMWare Proficient 1-2 yrs
Windows 10 Proficient 2-3 yrs
Windows 9x/2000/XP/NT/Vista/7 Proficient
******Referral Bonus Available: Refer your friends or colleagues, get referral bonus******
Apply here or Please send to firstname.lastname@example.org
Position Keywords: O365, Outlook,,VMWare Horizon,SharePoint
Pay Rate: DOE/If your experience and skills match call us immediately for submission
Job Duration: 6 Months
% Travel Required: None
Job Posted by: Consulting Services
Job ID: OOJ - 2418
Work Authorization: Successful applicants must be legally authorized to work in the U.S