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IT Business Analyst (Oracle Service Cloud, SharePoint) (118 views)

Atlanta, GA
April 1, 2021

***** Direct Client Requirement*****                    

Title                          : IT Business Analyst (Oracle Service Cloud, SharePoint)

Location                   : Atlanta, GA

Rate                          : DOE /If your experience and skills match call us immediately for submission

Duration                  : 12 Months

Interview Type       : In Person or Skype

Work Status           : Successful applicants must be legally authorized to work in the U.S

Job Type                  : C2C,C2H,W2

Experience              : 5 years

Prefer W2               : U S C/ G C /H1B Transfer/OPT/CPT/H4 EAD and other US work authorization are accepted

Description:

 

JOB RESPONSIBILITIES:

The role of the Business Analyst will:

  • Document current and future state business workflow.
  • Develop business functional and non-functional requirements.
  • Develop test plans and scripts, and test new or upgraded technology.
  • Configure software as required to support business needs, and provide technical support in the maintenance or enhancements of systems.
  • Create software user guides and other supporting documentation as required.
  • Provide user support and training on any new applications or new functionality.
  • Provide incident support and communicate software issues to the appropriate personnel.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Effective written and verbal communication skills.
  • Strong interpersonal, analytical, and organizational skills.
  • Ability to present and document high quality, detailed deliverables.
  • Advanced skill level knowledge in using Visio to develop workflows and wireframes.
  • Ability to focus on results to meet multiple deliverables and critical deadlines.
  • Intermediate to advanced experience using Oracle Intelligent Advisor (formerly Oracle Policy Automation).
  • 2+ years of experience in business systems analysis.

MINIMUM ENTRY QUALIFICATIONS: 

Bachelor’s degree in a related field from an accredited college or university AND one year of related

experience; OR Associate’s degree in a related field from an accredited college or university AND two years of related experience.

PREFERRED QUALIFICATIONS: 

  • Knowledge of Oracle Service Cloud CRM.
  • Knowledge of collaboration tools such as Microsoft Teams.
  • Experience in supporting technology for public sector.

Required / Desired Skills                                             

  • Proven data analysis and problem-solving skills.
  • Required             3              Years
  • Ability to determine and effectively document functional needs and business requirements using Microsoft Office including Word, PowerPoint and Visio.
  • Required             3              Years
  • Intermediated to advanced skill level knowledge in Excel.             
  • Required             3              Years
  • Proficiency in using Microsoft Teams to conduct meetings and manage Teams content.  
  • Required             1              Years
  • Experience with Oracle Service Cloud CRM administration.           
  • Desired 1              Years
  • Experience with Oracle Intelligent Advisor (formerly Oracle Policy Automation). 
  • Desired 1              Years
  • Experience with SharePoint.      
  • Desired 1              Years

*****Referral Bonus Available: Refer your friends or colleagues, get referral bonus******

Thanks

Vinay/Siva

Vinayp@Sohanit.com/Siva@sohanit.com
PH:402-241-9613/402-241-9606
Apply here or Please send to resumes@sohanit.com

Follow us on LinkedIn and Twitter for daily active requirements

LinkedIn: https://www.linkedin.com/company/sohanit-inc/?viewAsMember=true
Twitter: https://twitter.com/SohanITInc1

Position Keywords: Oracle Service Cloud CRM,SharePoint.,Microsoft Office including Word, PowerPoint and Visio.

Pay Rate: DOE/If your experience and skills match call us immediately for submission

Job Duration: 12 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: OOJ - 2933

Work Authorization: Successful applicants must be legally authorized to work in the U.S

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