**** Direct Client Requirement****
Title: IT Business Analyst (with Child Support Enforcement or Banking exp)
Location: Lincoln, NE
Rate: DOE /If your experience and skills match call us immediately for submission
Duration: 3 Years
Interview Type: Skype or Phone
Work Status: Successful applicants must be legally authorized to work in the U.S.
Job Type: C2C,C2H,W2,
Experience: 5 YEARS
This position will communicate directly with many people within DHHS and with external partners, gathering business requirements for the CHARTS application. They will function as a liaison between technical developers and Child Support Enforcement partners.
The Business Analyst is responsible for begin-to-end software development. Expected assignments and tasks will include: 1) Gather and analyze complex business processes and requirements, 2) Participate in development of requirement specification documents, with responsibility to facilitate JAD sessions, 3) Document business requirements and objectives for initiating software modification with functional work flows, 4) Review and make recommendation to management regarding the solutions proposed by programming staff for system changes/enhancements, 5) Review system design documents and revalidate previously defined business processes, 6) Investigate and provide problem resolution for reported issues and concerns, and 7) Define acceptance test criteria, based on requirements and design documentation.
The Business Analyst is expected to provide daily support to users of the CHARTS application, investigating reported issues and problems. This includes prompt response to user inquiry as well as development of online Help, Release notes and publications to assist front-line users.
Education such as Bachelor’s Degree or certification in Information Technology or Accounting could be helpful. Equivalent work experience can be used in lieu of degree or certification.
Candidate must have at least five (5) years of experience providing direct customer service and client service delivery.
Preference would be given to an individual with experience in Child Support Enforcement or banking.
KNOWLEDGE, SKILLS and ABILITIES:
Candidate must demonstrate ability to communicate complex information to various audiences and relate business requirements to system solutions. As problem solving is a major component of this job, a natural curiosity for how and why things work will be critical for success in this position.
Candidate should have working knowledge of Microsoft Office Suite (Word, Excel, VISIO, Access), Clarity, and Workbench or similar project management tools. Basic knowledge of Workfront will be helpful.
09/01/2020 – 01/31/2023
Apply here or Please send to firstname.lastname@example.org
Position Keywords: Word, Excel, VISIO, Access,Customer Service,Project Management Tools,
Pay Rate: DOE/If your experience and skills match call us immediately for submission
Job Duration: 3 years
% Travel Required: None
Job Posted by: Consulting Services
Job ID: OOJ - 2190
Work Authorization: Successful applicants must be legally authorized to work in the U.S.