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UI/UX Designer (696 views)

Hartford, CT
June 25, 2021

**** Direct Client Requirement*****

Title                             : UI/UX Designer

Location                      : Hartford, CT

Rate                             : DOE /If your experience and skills match call us immediately for submission

Duration                     : 12 Months

Interview Type          : Skype or Phone

Job Type                    : C2C,C2H, W2

Experience                : 8 Years

Job Summary

Is This You?

  • You enjoy designing services, products, websites, and graphics tied to existing and new digital products.
  • Big Picture Thinking. You strive to improve internal processes and externally facing solutions.
  • User-centric. You derive joy from working with people to drive user-centered research and testing.
  • Embrace Change. You have experience thinking outside of the box, understand the perspectives of others, interpret, and validate with data.
  • Service-Oriented. You are passionate about government innovation and improving services for citizens.

About the Role

  • The Digital Designer will work closely with our cross-functional project team focused in building and improving the State of Connecticut’s digital government services. The Digital Designer will support the mission by developing and implementing service design, graphic design, and website design with new and ongoing projects. Furthermore, the Digital Designer will work with the team to implement user-centric analysis and testing methodologies to improve each digital product.
  • An ideal candidate should be a talented and knowledgeable designer with fresh, creative ideas, and an excellent eye for detail. In addition to understanding user experience design and development methodologies, the candidate should also have experience working in an Agile environment.

Experiences Required for This Role

User Centered Service Design – At least 5 years of experience and use cases with the following:

  • Building and communicating understandings of the users and their behavior
  • Working with a cross-functional team to prioritize work to meet user needs
  • Providing insights on how users interact with the service or product
  • Designing and redesigning services

Website & Graphic Design – At least 5 years of experience and use cases with the following:

  • Designing and developing graphics, user interface, content for website development, social media and print
  • Designing layouts, typography, line composition, color, and other graphic design fundamentals
  • Performs the most complex duties in design and preparation of electronic graphic artwork using various media
  • Working with CMS platforms and HTML, CSS, image optimization
  • Confers with supervisors and others as to most appropriate media and method of design
  • Performs a full range of graphic art activity
  • Design and maintain websites

User Acceptance Testing – At least 3 years of experience and use cases with the following:

  • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
  • Helping to discover problems while the service is being developed, not once it is live
  • Checking the operating environment to make sure test results are valid
  • Helping increase user and agency confidence in future service or product delivery
  • Helping reduce the risk of reputational damage
  • Recruiting and leading testing groups; running research sessions with users
  • Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following:

  • Working with enterprise scale digital platforms and products
  • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence

Performance in Complex Situations – At least 3 years of experience and user cases with the following:

  • Communication and collaboration with state-wide partners
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Government-specific task management

Knowledge, Skills and Ability

Digital Design

  • Experience in designing, managing, and optimizing websites
  • Experience working in content management systems
  • Understanding of image and video optimization for online media
  • Proficiency in Adobe Creative Suite, including Adobe XD, InDesign, Illustrator, and Photoshop
  • Proficiency in HTML, CSS
  • An understanding of social media management and content creation

User Acceptance Testing

  • Knowledge of best practices for user experience research and testing
  • Willingness to participate ethnographic research and interviews

Performance in Complex Situations

  • Ability to distill complex concepts into simple ideas
  • Exceptional verbal and written communication skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Comfort in blazing a path through an ambiguous work environment
  • Prioritization, organization, and triage in an independent environment
  • Understanding of the Agile development process

Team Player

  • Supporting teammates’ skills and behaviors development and delivery
  • Communication and collaboration with state-wide partners
  • Creative and analytical thinking with strong problem-solving skills
  • Judgement in dealing effectively and diplomatically with government staff
  • Ability to maintain strict confidentiality

 

Preferred Skills & Qualifications

Other Desirable Skills

  • An associate degree or higher in graphic design, marketing, communications or related field
  • 5 years professional experience in web design, graphic design, marketing or communications
  • A portfolio of work

Administrative Considerations

  • The Digital Designer will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.
  • The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. Travel to various state offices will be required. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.
  • Use of State ResourcesThe contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.
  • Security/Privacy Considerations:Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.

Qualifications

  • Adobe Photoshop                      Proficient (4-6 Years)
  • User Experience Design (UX)   Proficient (4-6 Years)
  • Digital Skills Training Designer  Proficient (4-6 Years)

Position Keywords: Adobe Photoshop,User Experience Design (UX),Digital Skills Training Designer

Pay Rate: DOE /If your experience and skills match call us immediately for submission

Job Duration: 12 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: OOJ - 3317

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