Under Development Features: Talent Bank/Pool, VMS Intigration, Analytics, Social Integration, Reports, API Integration, Resource and Timesheets Management, Company Admin

Data Analyst (378 views)

Denver, CO
July 23, 2020

**** Direct Client Requirement****

Title:  Data Analyst

Location: Denver, CO

Rate: DOE /If your experience and skills match call us immediately for submission

Duration: 10 Months

Interview Type: Skype or Phone

Work Status:  Successful applicants must be legally authorized to work in the U.S.

Job Type:  C2C,C2H,W2,1099

Experience: 6 YEARS

Job Description

CDHS manages an online case management system called Trails which governs all child welfare-related data in the state of Colorado. CDHS is currently modernizing the Trails application for improved performance and functionality for all user groups. During the modernization process, user support has become a key concern of CDHS, and consequently, Operational Analyst roles have become necessary to address and mitigate user support issues.

CDHS seeks two full-time equivalent resources that will deliver on three key work activities as follows:

  • User Support and Management: Manage, triage and prioritize all incoming user support requests, including operational issues, technical defects, data problems, and data reporting issues.
  • Resolution Management: Liaise between OIT and DCW Program staff for relevant operational issues to determine most appropriate path to resolution.
  • Project Implementation Assistance: Support project team members and engage with Trails system users for implementation activities, including gathering requirements, user support, communication, and training. Engage with Trails system users to perform workflow testing and help coordinate product deployments.

Estimated Duration

08/01/2020 – 06/30/2021

Thanks
Varun/Siva
Varun@Sohanit.com/siva@sohanit.com
PH:402-241-9628/402-241-9606
Apply here or Please send to resumes@sohanit.com

Position Keywords: Case Management System,User Support and Management,Manage, triage,Resolution Management

Pay Rate: DOE/If your experience and skills match call us immediately for submission

Job Duration: 10 Months

% Travel Required: None

Job Posted by: Consulting Services

Job ID: OOJ - 2156

Work Authorization: Successful applicants must be legally authorized to work in the U.S.

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